FAQ – Frequently asked questions

Yes.

You will find the General Product Catalogue and other sales brochures
here

 

Sortimo International GmbH takes responsibility for the quality of its services, its employees and its environment. The company provides internal training, acts in a customer-focused, legally compliant manner and in accordance with ethical principles. Read more about Sortimo’s compliance policy here.

Our Customer Service department can be reached from Monday to Thursday 8.00am – 5pm and Fridays from 8.00am – 4.00pm Phone: +49 (0)8291 850 499 You can also reach us on E-Mail: info@sortimo.de

Access the Contact Form

here

.

Use the Site search to quickly find a Sortimo branch office or station in your area.

Sortimo is represented by subsidiaries, partners and importers in 35 countries around the world. You can find your contact here.

Research and development of new technological and progressive solutions enables us to ensure that Sortimo products are always one step ahead of market requirements. This is the reason for developing SR5 as the new generation of van racking system.

We recommend professional installation by an authorised Sortimo partner.

mySortimo configuration is available online in Germany, Austria, France, Belgium, the Netherlands, Denmark, the UK and Ireland.

We have the right solutions for every vehicle make and offer perfectly coordinated van racking systems for every type of vehicle.

Its slimline design with side profiles requires less floor space than conventional van racking systems. The contour of the vehicle is also perfectly utilised by the flexible installation.

a. Installation of the components offset to the middle of the vehicle means that the SR5 shelving ideally adapts to the contour of the vehicle. The entire depth of the shelf is retained and the roof area in the vehicle is utilised to best advantage.

b. The reduction in component height at the top means that the components are still aligned in the direction of the middle of the vehicle. The advantage of this version is that the van racking system can still be used to store panel materials, among other things. ProSafe lashing rails provide support surfaces and lashing options.

mySortimo configuration is available online in Germany, Austria, France, Belgium, the Netherlands, Denmark, the UK and Ireland.

A number of common commercial vehicles can already be configured. We are working constantly to expand this further.

The configurator offers the option of configuring the SR5 van racking system complete with accessories, floors and walls.

Yes! Like all Sortimo products, SR5 has been crash-tested under real conditions (fully loaded up to 600 kg). SR5 will remain standing even in extreme situations, offering maximum safety for the load and passengers too.

Our Customer Service department can be reached
from Monday to Thursday 8.00 am – 6.00 pm
and Fridays from 8.00 am – 4.00 pm

free of charge on
Tel.: 0800 7678466
Fax: 0800 7678499

You can also reach us on
Tel.: +49 8291 850-499
Fax: +49 8291 850-269
E-Mail: direct@sortimo.de

Access the Contact Form here.

Find your personal contact here.

Use the Site search to quickly find a Sortimo branch office or station in your area.

Sortimo is represented by subsidiaries, partners and importers in 35 countries around the world.

We recommend organising your materials according to type, purpose or to whom they belong. Sortimo provides the following assistance in this respect:

Green: fastening hardware, including rawlplugs, screws, locking rings, sleeves, clamps, etc.
Red: fastening hardware/safety at work, including load securing, laptop usage, work gloves, safety goggles, high visibility jacket, etc.
Orange: electrical installations, like terminals, heat-shrink tubes, switches, plugs, sockets, etc.
Yellow: plumbing, heating, cooling installation, including valves, threaded plugs, sealing rings, fittings, clamps. filters, etc.
Light green: construction chemistry, including silicone, glue, sealants, adhesive tape, cleaning agents, lubricants, etc.
Blue: power tools and hand tools, including drills, cordless screwdrivers, angle grinders, hammers, pliers, screwdrivers, etc.

 

You can use mySortimo labels to label all your L-BOXXes, T-BOXXes, SR* open shelves with border, SR-BOXXes* and inset boxes.

*an SR label clip is needed here

You can use mysortimo.com/labels to print your adhesive labels. Please note that you will need a laser printer to print them. Alternatively, you have the option of using a waterproof felt-tip pen to write on the labels by hand.

A professional floor and wall protects the loading space of your vehicle from damage and also helps to preserve the value of your commercial vehicle. The floor and wall also act as a foundation for the stable screw-fixing of the van racking system.

SoboGrip: SoboGrip is the installation floor for the individual fitting of a van racking system. It is specially designed for tough everyday life with changing loads and therefore ideal for parcel delivery services or freight forwarders.

SoboPro: SoboPro is the professional floor for your SR5 van racking system. Its integrated connection points enable the simple and fast installation of SR5 in the vehicle without the need for drill holes.

SoboPro restraint pole: The SoboPro restraint pole installation and load securing floor has additional universal lashing points in addition to the lashing points for the Sortimo SR5 van racking system.

You need to take a number of vehicle properties into consideration when selecting a floor (position of the sliding doors, rear opening, height of the vehicle, windows, etc.) Therefore please get in touch with your local contact or on the free hotline: 0800 7678466

The floors essentially float in the vehicle but can also be fixed to the floor, e.g. using butyl tape. The SoboGrip is also fixed in place by the lashing cups.

Essentially you can fit Sortimo floor and walls yourself. Nevertheless, we recommend professional installation by an authorised Sortimo partner.

The SowaFlex wall is recommended for moist conditions in the vehicle. It is made of plastic and is resistant to moisture and chemicals.

Sortimo offers its own ProSafe professional load securing system to securely transport freight in your vehicle. ProSafe is integrated in uprights, beams and lashing rails. The lashing straps and load safety nets can then be hooked in with ease and the load securely lashed in place. This helps to protect the material, at the same time as saving time, weight and money. A wide range of accessories, including load safety nets, single lashing points, cargo stops or restraint poles, complete the broad portfolio.

ProSafe is Sortimo’s own integrated load securing system. ProSafe is fully compatible with the vehicle manufacturer’s original lashing points.

Acceleration forces occur when accelerating and braking or cornering, which can affect the load whether you are in a car, van or truck. Unsecured or inadequately secured loads in a vehicle represent a danger to passengers and other road users. As a fleet manager and driver, you are responsible for the security of the load you are carrying. Depending on the circumstances, a penalty fine may be imposed in the case of inadequately secured loads. The legal basis for this is outlined, among other things, in paragraphs §§ 22 and 23 of the German Road Traffic Act (StVO) and in §§ 30 Section 1 and 31 Section 2 of the German Road Vehicle Registration Regulation (StZVO).

Sortimo provides ProSafe load securing packages, which enable you to quickly and easily lash the WorkMo modules in the loading space. High-quality floor cups of PA6 plastic are also available. The floor cups are integrated in the installation floor and are used to quickly lock all widths of the WorkMo in position. Four ProSafe individual lashing points are supplied for professional load securing, which allow the WorkMo module to be lashed down using ProSafe lashing straps.

The WorkMo is available in two different heights (506 mm and 744 mm), enabling it to be adapted flexibly to every working situation. If you wish to use the WorkMo as a workplace on site, then we would recommend a 750 /744 mm high WorkMo for heavier work and two WorkMo 500 modules (total height 1012 mm) stacked on top of one another for more precise work.

You can combine different WorkMo modules as you wish. However, we do not provide a configurator for this.

No.

The new L-BOXXes G/G4 have the suffix “G”, which denotes the new design in the trend colour cool grey. The L-BOXXes 102 G4 and 136 G4 also now feature an optimised shape and enhanced functions, denoted by the suffix “G4”.

Yes, the old L-BOXXes are fully compatible with the SR5 van racking system.

Yes, the L-BOXXes G/G4 are fully compatible with the Globelyst van racking system.

Yes, the L-BOXXes G/G4 are compatible with the previous generation of L-BOXXes.

The new L-BOXXes G4 have been given a new and optimised shape. You will find the correct inlays for your L-BOXX G4 at mySortimo.co.uk.

The L-BOXXes G/G4 are only available in cool grey. There is a minimum order quantity for orders in a non-standard colour – please contact Sortimo with any queries about this using the free hotline +44 (0)1925 831636 or speak to your local Sortimo contact.

No, only the dimensions of the L-BOXX 102 G4 and the L-BOXX 136 G4 have changed.

Yes. You can buy the inset boxes in a set or individually.

mySortimo labels let you label your inset boxes, cases, BOXXes as well as the shelves of the Sortimo SR5 van racking system individually, according to type and purpose as well as whether they belong to a specific vehicle or employee and to give them a colour code. The Sortimo colour code thereby provides effective visual labelling, which lets you see at a glance what content is located in which BOXX.

No, the dimensions of the inset boxes have not changed. Although Sortimo has introduced a new inset box height of 95 for the L-BOXX 136 G4, which now also comes exclusively with the proven inset box grid. Thanks to its height, the inset box H95 produces a form-fitting connection with the lid insert, thereby enabling the tidy organisation of small components in the L-BOXX 136 G4 as well. The inset box H95 also provides more storage space for smaller components, such as screws measuring up to 300 mm in length.

Yes, all partner boxes are 100% compatible with the Globelyst van racking system and with SR5.

The inset boxes can be used in all cases and boxes. However, because of their height, the 95 high inset boxes only fit into the L-BOXX 136 G4, the metal case 330 and into every Sortimo drawer with height 8.

Individual components are available for all BOXXes and Cases. Please contact Sortimo to order or should you have any questions on the free hotline number 0800 7678466 or get in touch with your local Sortimo contact.

The load capacity is 50 kg per cross member.

Yes! The Sortimo roof rack system proved in crash tests under real conditions that it has a higher safety rating than the industry standard.

Individual parts are available for all BOXXes, cases and Sortimo van racking systems. Please contact Sortimo to order or should you have any questions on the free hotline number 0800 7678466 or get in touch with your local Sortimo contact.